Post by ladyk on Aug 24, 2008 8:07:35 GMT -5
They jsut emailed me with a position for an Expeditor. Here's the email they sent:
Hello Khalidah,
ChaCha is adding new Guide roles, and after reviewing previous applicants we would like to invite you to join the latest ChaCha Mobile Answers Guide opportunity to become one of ChaCha's first Expeditors!
Expeditors are like the Air Traffic Controllers of the ChaCha world. It's your speedy, savvy work that keeps the questions flying in swift, orderly fashion to the right places. At times, you'll even intercept questions yourself and provide an instant answer to the customer.
As an Expeditor, you sit at the crux of the system, converting all incoming questions into a standard form, determining if answers already exist, and categorizing the questions so they're routed to the best available Guides. We think the Expeditor role is a perfect fit for Guides who prefer a more systematic set of tasks.
What's required? Strong grammar and spelling, excellent general knowledge, fast typing, quick decision-making, and strong reasoning ability.
You might make a great Expeditor if you:
... like solving puzzles (crossword, sudoku, jigsaw), Spelling Bees, Trivial Pursuit,
... like organizing things, putting everything into the right box, keeping your inbox tidy
... like playing games like Civilization, SimCity, Command and Conquer, Total Annihilation
... are fascinated by internet indexes, card catalogs, and methods of organizing data
... like the top-level view best - where you can see the farthest
... think you'd make a good Air Traffic Controller, Librarian, or Career Counselor
... enjoy seeing the amazing variety of questions people ask ChaCha
The Expeditor
The Expeditor performs a more systematic and defined set of tasks than a Generalist/Specialist. We compare Expeditors to Air traffic Controllers because their work keeps everything moving smoothly. Expeditors don't search for answers, they help identify who should do the searching by correctly formatting and categorizing each question.
Expeditor Duties
* Converting questions into a standard form
* Determining if an answer already exists
* Categorizing questions to route them to the best available Guide
* Providing direct responses for certain question types
Expeditor Skills
* Strong grammar and spelling
* Excellent general knowledge
* Fast typing
* Quick decision-making
* Strong reasoning ability
Expeditor Compensation
Expeditors do many more transactions than a Generalist or Specialist. Expeditors are paid a $.02 base rate with a $.01 quality incentive. This quality incentive will be automatically paid out to all Expeditors at least the first 30 days while they learn the system. Pay averages between $4 - $7 per hr.
Give it a shot!
Do you have what it takes to be an Expeditor? Ready for a seat on the bridge of one of the hottest information services in the world? Help ChaCha take the next step in delivering incredible Mobile Answers by being an Expeditor. Like every ChaCha Guide role, work hours are flexible.
To start training, please click the following link and log into the KnowledgeBase with your Guide username and password: knowledgebase.chacha.com/questions/311/
If you do not remember your password, there will be a link in the KnowledgeBase for you to request that it be sent to you.
*Should you have questions, or encounter any issues, please submit one request via the feedback section in the KnowledgeBase. Please select the Expeditor category in the drop-down menu.
Good luck!
ChaCha Guide Care
**Please note: Expeditor Training will be down for maintenance daily from 8-11AM EST. You will not be able to access the Expeditor Simulator test during this time.
Hello Khalidah,
ChaCha is adding new Guide roles, and after reviewing previous applicants we would like to invite you to join the latest ChaCha Mobile Answers Guide opportunity to become one of ChaCha's first Expeditors!
Expeditors are like the Air Traffic Controllers of the ChaCha world. It's your speedy, savvy work that keeps the questions flying in swift, orderly fashion to the right places. At times, you'll even intercept questions yourself and provide an instant answer to the customer.
As an Expeditor, you sit at the crux of the system, converting all incoming questions into a standard form, determining if answers already exist, and categorizing the questions so they're routed to the best available Guides. We think the Expeditor role is a perfect fit for Guides who prefer a more systematic set of tasks.
What's required? Strong grammar and spelling, excellent general knowledge, fast typing, quick decision-making, and strong reasoning ability.
You might make a great Expeditor if you:
... like solving puzzles (crossword, sudoku, jigsaw), Spelling Bees, Trivial Pursuit,
... like organizing things, putting everything into the right box, keeping your inbox tidy
... like playing games like Civilization, SimCity, Command and Conquer, Total Annihilation
... are fascinated by internet indexes, card catalogs, and methods of organizing data
... like the top-level view best - where you can see the farthest
... think you'd make a good Air Traffic Controller, Librarian, or Career Counselor
... enjoy seeing the amazing variety of questions people ask ChaCha
The Expeditor
The Expeditor performs a more systematic and defined set of tasks than a Generalist/Specialist. We compare Expeditors to Air traffic Controllers because their work keeps everything moving smoothly. Expeditors don't search for answers, they help identify who should do the searching by correctly formatting and categorizing each question.
Expeditor Duties
* Converting questions into a standard form
* Determining if an answer already exists
* Categorizing questions to route them to the best available Guide
* Providing direct responses for certain question types
Expeditor Skills
* Strong grammar and spelling
* Excellent general knowledge
* Fast typing
* Quick decision-making
* Strong reasoning ability
Expeditor Compensation
Expeditors do many more transactions than a Generalist or Specialist. Expeditors are paid a $.02 base rate with a $.01 quality incentive. This quality incentive will be automatically paid out to all Expeditors at least the first 30 days while they learn the system. Pay averages between $4 - $7 per hr.
Give it a shot!
Do you have what it takes to be an Expeditor? Ready for a seat on the bridge of one of the hottest information services in the world? Help ChaCha take the next step in delivering incredible Mobile Answers by being an Expeditor. Like every ChaCha Guide role, work hours are flexible.
To start training, please click the following link and log into the KnowledgeBase with your Guide username and password: knowledgebase.chacha.com/questions/311/
If you do not remember your password, there will be a link in the KnowledgeBase for you to request that it be sent to you.
*Should you have questions, or encounter any issues, please submit one request via the feedback section in the KnowledgeBase. Please select the Expeditor category in the drop-down menu.
Good luck!
ChaCha Guide Care
**Please note: Expeditor Training will be down for maintenance daily from 8-11AM EST. You will not be able to access the Expeditor Simulator test during this time.
You also have the pay me now option to receive your money whenever you request it or you can get it monthly. I'll try and get a referral link over to you.